Frequently Asked Questions.
01.
When placing the order, a day of delivery is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the delivery day on the website, is different than on the order confirmation.
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been delivered, it can no longer be cancelled.
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways. The first way is through your account on our website. When you log in to your account you can see your orders and download the invoice.
02.
How Many Years has the Distributor Been in Business?
When it comes to finding the right supplier, experience counts. Look for suppliers and distributors that have been around for at least ten years or more. That way, you know they’ve made it through the challenging start-up years and have established the relationships and credit needed to provide your company with a best solution
What is the Distributor’s Reputation in the Industry?
ANNTURK PRODUCTS come in a variety of materials, gauge ranges as well as color options to choose from.
It also comes with a full range of accessories to complete your building project as well as a variety of designs to choose from
Does the Distributor Deliver on Time?
It’s one thing to tell customers that you deliver on time. It’s another to actually do it on a consistent basis. At ANNTURK, our unwavering commitment is to deliver 100% of orders on time. We know our customers are depending on us, so we aim to meet their expectations every day with every delivery.
